Provide customers with high quality product support and service, has always been Xiamen Omni-direction IOT Technology Co., LTD service unremitting efforts and committed to the pursuit of goals.In the support and service guide columns,you can get a comprehensive understanding of Xiamen Omni-direction IOT Technology Co., LTD service for the customer provides the service mode, service contents, service process, you can enjoy better service experience.

Service mode:

Xiamen Omni-direction IOT Technology Co., LTD provide four ways of problem solving services: hotline telephone counseling, online support, remote support, on-site support, let the customer in each key moment can obtain high quality support and service in a timely manner.

Hotline advisory:

Customers by calling xiamen omnidirectional iot technology co., LTD. Customer service special line 0592-5799360 available daily application of the common problems in the process of answering questions, and learn application Suggestions.

Online support:
Customers can through the website business support QQ online consulting, technical support QQ, speech way and xiamen omnidirectional iot technology co., LTD. Service advisers, consulting application problems.

Remote support:
Is made by authorization of the customer agrees, xiamen omnidirectional iot technology co., LTD. Service consultant to connect remote client software application field, view, location, diagnosis, provide solution and application guidance.

Professional on-site support:
The hotline telephone counseling, online support, remote support methods cannot resolve the major issues, Xiamen Omni-direction IOT Technology Co., LTD . Will arrange professional technical service advisor to the scene, view, location, diagnosis, on-site troubleshooting.Major problem is refers to the formal operation system outage or extremely important functions the system will result in great economic losses.